Privacy Policy
Last Updated: August 29, 2024
Welcome to Audio 99 (“Audio 99”, “we”, “our”, or “us”). Protecting your privacy is really important
to us. We only use your information where we have a legal basis to do so. This Privacy Policy
will help you understand what information we collect, how we use it and what choices you have
with any websites we own or operate including www.theaudio99.com (“Sites”), and use any of
our products or services (collectively, the “Services”).
By using our Services, you are accepting the practices described in our Privacy Policy. If you do
not agree to the terms of this Privacy Policy, please do not use the Services. We reserve the
right to modify or amend the terms of our Privacy Policy from time to time. Your continued use of
our Services following the posting of changes to the Privacy Policy will mean you accept those
changes. If we intend to apply the modifications or amendments to this Privacy Policy
retroactively or to personal information already in our possession, we will provide you with
notice of the modifications or amendments.
Please be advised that the practices described in this Privacy Policy apply only to information
gathered by us through our Services. It does not apply to any information you provide to third-
party platforms (such as Spotify, Apple Podcasts, iHeart, Google Podcasts, Amazon Podcasts,
YouTube, Pandora, Stitcher, Oxygen, and other audio and/or video platforms) used to access
the Services or otherwise. Please review their privacy policies carefully to understand what
information they may collect, process, and use from you.
You should also read our Terms which set out the contract between you and Audio 99.
1. The information we collect about you
This Privacy Policy covers our use of any information that can or could be used to identify you
(“Personal Data”).
We may collect and use the following Personal Data to provide the Services to you and fulfil the
Terms:
• When you sign up for one or more of our Services you give us Personal Data voluntarily by
providing it to us, for example when you sign up for our newsletter or for a subscription service
such as Supporting Cast (“Account”). We collect and use that information in order to
authenticate you when you register an Account and use the Services, to make sure you are
eligible and able to receive the Services, and so that you receive the correct Services.
Depending on which of the Services you use, that may include your name, mailing address,
phone number, residency, gender, date of birth (as needed to verify eligibility), and email
address. We may collect this information through various forms and in various places on the
Service, including at registration, newsletter sign-up forms, “contact us” forms, or when you
otherwise interact with the Services or Site. We use that information to fulfill those Services to
you and to provide the Site and related customer support to you. Providing this information is
completely voluntary on your part; however, it may be required to use or access some of our
Services. For example, if you choose to contact us via email or sign up for our newsletter, we
may retain your email and email address along with any other associated information. Doing so
is completely voluntary on your part, and you have the choice about whether and what
information to disclose via your email.
• We may automatically and passively collect and use certain information from your device
whenever you visit, use, or interact with our Service, including: the Internet Protocol address (IP
address) of the machine which accessed the Services, general location information, the date
and time of your visit, the path taken through the Services, content preferences, the browser
and operating system being used, a list of files downloaded or viewed, the amount of time spent
accessing files, any errors encountered, crash reports which may be automatically generated
when or if our Services crash and includes information about the system and the crash, and
other similar data.
• We may use third-party vendors (such as through Apple Podcasts, Supporting Cast, and
Stripe) to process online payments and provide platforms for us to receive questions and
comments through the Services. If we utilize such vendors, the third-party payment vendor will
collect payment and other personal information (such as your payment card information, email
address, mobile phone number, billing and shipping address) to complete your purchases, but
only with your permission. The vendor may also use cookies to track your activity and for other
purposes. The third-party vendor that provides the platform for messages and comments may
collect, use, disclose, store, process, and transfer personally-identifiable information when you
interact with its services through the Services. This vendor may also use cookies to track your
activity and other purposes. Audio 99 is not responsible for, and assumes no liability for, the
privacy and information collection and use practices of these or any other third-party vendors.
Please review the third-parties privacy and other applicable policies carefully. If you do not
agree to the collection and use of this information by our third-party vendors, please do not use
the online payment, message or comment features.
• In addition, please note, our Services may use third-party platforms to access the Services,
such as and without limitation Spotify, Apple Podcasts, iHeart, Google Podcasts, Amazon
Podcasts, YouTube, Pandora, Stitcher, Oxygen, or other audio and/or video platforms. Or, we
may provide third party interfaces or links on the Service to facilitate your accessing the
Services. When you use these third-party platforms, the third-party platforms may or may not
provide us with information about you. We are not responsible for the terms, policies,
disclosures or actions of any third-party platforms.
• We may collect certain personal information from you during the course of our normal
business operations if you do business with us and/or are employed by us. For example, we
may collect certain personal information about you (such as, without limitation, name, email
address, date of birth, address, and phone number) either directly from you or from your
representative, or from third parties authorized by you.
2. How we use the information we collect about you
We have and rely on a legitimate interest in using your Personal Data as follows:
Use of Information by Us. We may use your information:
• to provide you with our Services;
• to improve our Services and to customize your experience with the Services;
• to maintain your account;
• for internal business purposes;
• for any purposes disclosed at the time you provide your information;
• any purposes provided for in our Terms;
• to provide technical and customer support to you;
• to offer new or additional features for our Services;
• to enforce our Terms;
• to send you materials by email or via notifications, or other commutations;
• to carry out anti-fraud or other measures prohibited under our Terms;
• and as otherwise set forth in this Privacy Policy.
Third Parties. We may engage vendors, agents, service providers, and affiliated entities to
provide services to us. In providing their services, they may access, receive, maintain or
otherwise process data on our behalf. Our contracts with these service providers do not permit
use of your data for their own marketing and other purposes.
Legal Matters; Safety. We may, without your consent, access and disclose your information, any
communications sent or received by you, and any other information that we may have about you
as may be permitted or required by law or to prevent or investigate suspected fraud or activity
that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose
your information and/or communications in situations that we believe to be: (i) emergencies
involving potential threats to the physical safety of any person or property if we believe that your
information in any way relates to that threat; or (ii) your conduct that we believe is inappropriate
and inconsistent with generally accepted norms of behavior.
3. Who we share information with
We will not share any Personal Data that we have collected from or regarding you except as
described below:
Information Shared with Our Service Providers. We engage external service providers to work
with us to administer and provide the Services. As part of that they may process your Personal
Data on our behalf. These external service providers have access to your Personal Data only
for the purpose of performing services on our behalf, in compliance with this Privacy Policy, and
we make sure each one is contractually obliged not to disclose or use your Personal Data for
any other purpose. The service providers we use may help us to:
• run, operate and maintain our Services through third party platform and software tools;
• perform content moderation and crash analytics;
• run email and mobile messaging campaigns;
• perform Service and marketing analytics;
• provide payment attribution and process payments for purchases; and
• provide technical and customer support.
Some external service providers may also collect information directly from you (for example, a
payment processor may request your billing and financial information) as a third party service in
accordance with their own privacy policy. Such external service provider does not share your
financial information, like credit card number, with us, but it may share limited information with
us related to your purchase, like your zip or postal code.
Information Shared with Other Users. When you use the Services, information about you may
be shared or visible to other users and therefore become publicly available, including without
limitation: your name, submitted content and questions, basic location, and public messages.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with
government and law enforcement officials or private parties to enforce and comply with the law.
We only share information about you to government or law enforcement officials or private
parties when we reasonably believe necessary or appropriate: (a) to respond to claims, legal
process (including subpoenas and warrants); (b) to protect our property, rights, and safety and
the property, rights, and safety of a third party or the public in general; and (c) to investigate and
stop any activity that we consider illegal, unethical, or legally actionable.
Information Disclosed in Connection with Business Transactions. Information that we collect
from our users, including Personal Data, is a business asset. If we are acquired by a third party
as a result of a transaction such as a merger, acquisition, or asset sale or if our assets are
acquired by a third party in the event we go out of business or enter bankruptcy, some or all of
our assets, including your Personal Data, will be disclosed or transferred to a third party
acquirer in connection with the transaction.
4. How we keep your Personal Data safe
We have appropriate security measures in place to prevent your Personal Data from being
accidentally lost, used or accessed in an unauthorized way, improperly altered or disclosed. We
also limit access to your Personal Data to employees, agents, contractors and other third parties
who have a business need to know. They will only process your Personal Data on our
instructions, and they are subject to a duty of confidentiality. We have put in place procedures to
deal with any suspected Personal Data breach and will notify you and any applicable regulator
of a breach where we are legally required to do so.
5. How long we will keep your Personal Data
We keep your Personal Data for as long as we need to provide the Services to you and fulfil the
purposes set out in this Privacy Policy and our Terms. This is also the case for anyone that we
share your information with and who carry out services on our behalf.
When we no longer need to use your Personal Data and there is no need for us to keep it to
comply with our legal or regulatory obligations, we will either remove it from our systems or
anonymize it so that it can no longer be associated with you. When removing Personal Data, we
will take commercially reasonable and technically feasible measures to make said Personal
Data irrecoverable or irreproducible.
6. Your rights and choices
If for any reason you are concerned that any information you provided to us is not correct and
you wish to change or delete it, you have the ability to review and update your personal
information to the extent we have it. If you would like to do so, please contact us as set forth
below or otherwise view and update your information in your Account profile. You may also
contact us to request access to, transfer of, or erasure of your personal information to the extent
we have any. Specify the nature of your request and the information that is subject to your
request.
We reserve the right not to allow access to your information or to limit your rights (e.g. if such
disclosure is prohibited by law or if the rights of another individual might be violated). In some
instances, this may mean that we are able to retain your personal information even if you
withdraw your consent or request transfer or erasure. Please note that changes or access you
request may not be effective immediately. Please also note that despite any request for removal
of or change to personal information, we may need to retain certain information for
recordkeeping purposes and there may also be residual information that will remain within our
databases and other records, which will not be removed or changed.
7. Legal Grounds
We rely on the following legal grounds to use your data:
• Where it is needed to provide you with our Service.
• Where it is in our legitimate interests to do so, such as: managing our products and services,
and providing our Service to you.
• To comply with our legal obligations.
• With your consent or explicit consent, where applicable.
• For a public interest.
8. Your Rights Under Data Protection Laws.
Here is a list of the rights that individuals have under data protection laws. They don’t apply in
all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged
or not.
• The right to be informed about the processing of your personal information.
• The right to have your personal information corrected if it is inaccurate and to have incomplete
personal information completed.
• The right to object to processing of your personal information.
• The right to restrict processing of your personal information.
• The right to have your personal information erased (the “right to be forgotten”).
• The right to request access to your personal information and to obtain information about how
we process it.
• The right to move, copy or transfer your personal information (“data portability”).
• Rights in relation to automated decision making which has a legal effect or otherwise
significantly affects you.
If you have any questions or concerns regarding these rights please contact us via the contact
information below.
9. Children
Our Services are not directed at children under the age of 13, and children under 13 may not
create an account or otherwise use our Services. Children between the ages of 13 and 18 must
obtain permission from a parent or guardian before creating an account, registering for a
Service, or sending any personally-identifying information through the Services.
Minors under 18 years old and/or their parent or legal guardian may request the removal of any
information that they post or provide us by contacting us at the email address provided below.
Upon such request, we will remove from public view, any content posted by a minor, unless
required by law to retain such content or information.
If a parent or legal guardian has any further questions or concerns about his or her child's use of
the Services, we encourage the parent to contact us via the contact information below.
10. Changes to this Privacy Policy
Any Personal Data that we collect is covered by the Privacy Policy in effect at the time such
information is collected. We may make changes to this Privacy Policy from time to time. You will
be given reasonable notice of any material change.
11. Third Parties
In using our Services you may access links to websites and services that are owned or operated
by third parties (each, a “Third Party Service”). Any information that you provide on or to a Third
Party Service or that is collected by a Third Party Service is provided directly to the owner or
operator of the Third Party Service and is subject to the owner’s or operator’s privacy policy.
We’re not responsible for the content, privacy, or security practices and policies of any Third
Party Service. To protect your information we recommend that you carefully review the privacy
policies of all Third Party Service that you access.
12. Cookies
We use cookies and local storage to monitor aggregate usage and web traffic of our Services,
customize and improve our Services, help you navigate our Services, deliver content specific to
your interests.
We also use “web beacons” (also known as web bugs, pixel tags, or clear GIFS) which are
small graphics with a unique identifier that may be included on our Services for example to
deliver or communicate with cookies, to track and measure the performance of our Services, to
monitor how many visitors view our Services, and to monitor the effectiveness of our
advertising. Unlike cookies, which are stored on a user's hard drive or Device, web beacons are
typically embedded invisibly on web pages (or in an email).
Types of Cookies
We use the following types of cookies:
• Strictly Necessary Cookies: These are cookies that are essential to enable you to use the
Services, for example moving around our websites and using their features (e.g. cookies that
enable you to log into the Services).
• Performance Cookies: These are cookies which collect information about how and when you
and other visitors interact with our Services (e.g. pages viewed most often) and the information
collected by these cookies is used to improve how our Services work.
• Functionality Cookies: These are cookies that allow our Services to remember choices you
have made (such as your login information) and provide you with content and features which
are customized to you. For example, providing you with relevant content by using a cookie to
remember which region you are in.
• Advertising Cookies: These are cookies which are used to deliver adverts to you which are
more relevant to you and your interests. We may also share this type of information with third
parties for these purposes.
The types of cookies described above may be “session cookies” or “persistent cookies”.
Session cookies are only stored on your device whilst you are using the Services, and are
deleted when you log off from the Services or close your browser. Persistent cookies remain on
your device for a period of time after you log off from the Services or close your browser.
Third Party Cookies
Some cookies may be placed by third parties when you use the Services as some third party
service providers that we engage (including third party advertisers) may place their own cookies
on your hard drive or device. These cookies may provide information to those third parties about
your browsing habits or may be used for security. Some also help to serve you with
advertisements which are more relevant to you. Similarly, if you visit or use third party websites
or services linked from our Services, those third parties may place cookies or similar
technologies on your device.
For more information about what cookies or similar technologies those third parties use, please
review the third party services’ cookie policies.
Cookies Settings
You may decline cookies that are not Strictly Necessary by clicking “Decline” in the cookie
banner at the bottom of your screen. Additionally, although most browsers automatically accept
cookies, you can change your browser options to stop automatically accepting cookies or to
prompt you before accepting cookies. However, if you don’t accept cookies, you may not be
able to access all portions or features of the Services.
13. Disclosures Specific to California Residents
The CCPA grants California residents certain privacy rights regarding the personal data we
collect. We are committed to respecting these rights and complying with the CCPA. Under the
CCPA you have the right to request that we disclose to you what personal data we collect, use,
disclose, and sell. The CCPA also gives California residents a right to opt-out from the sale of
their personal data. You also have the right to request deletion of personal data that is in our
possession, subject to certain exceptions. Please note that your request to delete data may
impact your use of the Services in some cases, and we may decline to delete information for
reasons set forth in this Privacy Policy or as permitted by the CCPA. Finally, you have a right to
not be discriminated against for exercising your rights under the CCPA.
We do not sell your Personal Data and have not done so in the past 12 months. The information
listed in Section 1 falls under the following California Consumer Privacy Act (CCPA) categories:
identifiers, commercial information, Internet or other electronic network activity information,
geolocation data, and visual information. Section 2 sets out the reasons why we process your
Personal Data, the associated legal bases we rely upon to legally permit us to process your
Personal Data, and the categories of Personal Data processed for these purposes. Section 3
sets out the categories of third parties with whom we have shared Personal Data in past 12
months.
If you would like further information regarding your legal rights under applicable law or would
like to exercise any of them, please contact us either through our email at info@theaudio99.com
, on our Site at www.theaudio99.com , or by writing us at: Audio 99, 16030 Ventura Blvd. Suite
240 Encino, CA 91436.
Non-United States Users
Please note that the Services are directed towards users who reside in the United States. By
using the Services, you consent to the collection, storage, processing, and transfer of your
information in and to the United States, or other countries and territories, pursuant to the laws of
the United States, where permitted by law. Some of these countries may not offer the same
level of privacy protection as your own. Therefore, you should not provide personally-identifying
information through the Services. If you provide such information, you acknowledge that it is
necessary to internationally transfer and process it in the United States. You also agree that you
are responsible for compliance with applicable laws, including local laws regarding online
conduct and content and U.S. export laws and regulations.
15. Contact Information
If you have any questions about this Privacy Policy, please contact us either through our email
at info@theaudio99.com , on our Site at www.theaudio99.com , or by writing us at: Audio 99,
16030 Ventura Blvd. Suite 240 Encino, CA 91436